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Promote Your Business and Elevate Your Brand with A Dedicated CRM System!
Effective customer service culture plays a vital role in establishing your business and evolving your brand globally. Successfully implemented customer support department leaves a remarkable impression...
View ArticleThe Biggest Customer Service Don'ts
Any business owner who doesn't concern themselves with customer relationship management (CRM) strategy and technology will quickly find themselves out of customers. Today, personalized customer service...
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The Seven Deadly Sins of Customer Service
Do you want to improve customer service and provide an excellent customer service to your customers? Avert these 7 Deadly Sins of Customer Service: DetachmentPeople like a little bit of concern, care...
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Simple Tips of a Great Customer Service
The success of all businesses no matter how big or small is bounded in great customer service. Dealing with the requirements of customers efficiently is fundamental in any business. You may come up...
View ArticleSuperior Customer Service - Why Try?
“Why should I be nice to someone who slags me off?” says one of your people. Well, that’s not an unreasonable question. Let’s try to understand the psychology of people who grumble – or worse,...
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The All in One Customer Support Application – A Review of Desk.com
If you are currently looking for the all-in-one Customer Support Application for your small-medium business, you may want to read this review about Desk.com – a customer support application – before...
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Why One Estate Agent always Sells Houses, and Others don’t – an Example of...
It’s been a year since we moved into our ‘new’ house, but as with most people, I still keep an eye on the house market. I still receive the daily e-mails from various property websites, and I still...
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Making The Most of Customer Service
Making the most of customer service. Customer care has become one of the most important issues facing businesses in every market. Customer-care programs come under a number of titles - customer...
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What have I learned after 25+ years at the coalface: marketing, selling and...
“You have been playing the game of business for 25+ years and most of that has been at the coal face – intimate contact with the customer. In addition, as a customer you have had many encounters with...
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6 Little Things to Add to Your Formula of Customer Service Excellence
Read on.... Simple Tips to Improve your Customer Service Excellence!As any good business owner knows, customers are what make a business succeed or fail, and most businesses already place a great deal...
View ArticleIs Customer Service the New Marketing
At one time, marketers could rely on print and television advertising to add that patina of magic to their product. Customers didn't have many other venues for comparing brand image, so they were more...
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